Dobby

Trust Center

Dobby AI is built for enterprise trust. This page describes our security posture, compliance status, data protection controls, and sub-processors.

Compliance Status

SOC 2 Type II

In Progress

We are actively working toward SOC 2 Type II certification. Our platform is architected with SOC 2 controls including access management, change tracking, and immutable audit trails.

GDPR

Compliant

Regional data residency (IL/EU/US), lawful basis documentation, DSAR workflows, data retention policies, and sub-processor transparency.

Enterprise DPA

Available

Data Processing Agreements with Standard Contractual Clauses (SCCs) available for enterprise customers upon request.

Security Controls

Encryption

AES-256 encryption for all sensitive data at rest including credentials, API keys, and LLM provider tokens.

TLS encryption for all data in transit. SHA-256 hashing for API keys and gateway keys.

Access Control

Three-level role-based access control (RBAC): Platform, Organization, and Tenant.

Six granular tenant roles from Owner to Viewer. Enterprise SSO via SAML 2.0 and OIDC.

Audit Trail

Immutable, append-only audit log of all agent actions, policy decisions, and administrative changes.

365-day retention for security events. Full gateway request logging with actor context.

Kill-Switch

Emergency kill-switch to halt all gateway traffic for an organization instantly.

Three scopes: all traffic, LLM-only, or new keys only. Propagates within 5 seconds.

Data Loss Prevention

Configurable PII detection with 9 built-in patterns scanning all gateway LLM requests.

Secret redaction for credentials and sensitive data before reaching LLM providers.

API Key Security

Three-tier gateway key system: user, service, and temporary keys with scope enforcement.

IP allowlisting, per-key rate limiting, and automatic expiration for temporary keys.

Data Residency

During onboarding, each workspace selects a data residency region. This selection is permanent and determines where all tenant data (tasks, agent configurations, audit logs, and gateway records) is stored.

Israel (IL)

GCP me-west1

European Union (EU)

GCP europe-west1

United States (US)

GCP us-central1

Sub-Processors

ProviderPurposeData Processed
Google Cloud PlatformInfrastructure, compute, storageAll platform data (in selected region)
LLM Providers (Anthropic, OpenAI, Google, etc.)AI model inference via Agentic GatewayPrompts and completions (routed to provider you select)
StripePayment processingBilling information (no card data stored by us)
UpstashRedis caching and job queuesSession tokens, rate limit counters
Google OAuth / GitHub OAuthAuthenticationEmail, name, profile image
Google Tag ManagerWebsite analyticsAnonymized page visit data

We do not sell your personal data to any third party. We do not use your Customer Data to train AI models.

Data Retention

Audit trail & security events

365 days

Gateway request logs

90 days

Anomaly alerts

90 days

Post-deletion cleanup

30 days

Enterprise customers may negotiate custom retention periods as part of their Data Processing Agreement.

Security Contact

To report a security vulnerability or request compliance documentation, contact our security team.

security@dobby-ai.com

Built-In Platform Safeguards

Parameterized database queries (SQL injection prevention)
Content Security Policy (CSP) headers
Human-in-the-loop approval gates for agent actions
Per-organization cost controls and budget enforcement
Model restriction policies (allow/deny specific LLMs)
Anomaly detection on gateway traffic patterns
Rate limiting per key and per organization
Graceful shutdown with metering buffer flush